![]() ![]() HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x. Use ExcludeSrvRecord to prevent Outlook from using the HTTPS root domain Use ExcludeHttpsRootDomain to prevent Outlook from using the HTTPS root domain HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Autodiscover HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Autodiscover (Compatible versions are Outlook 2007 with service pack 2, Outlook. Use ExcludeLastKnownGoodUrl to prevent Outlook from using the last known good AutoDiscover URL Outlook Web App and how to connect the Web App to the desktop version of Microsoft Outlook. It offers a seamless workflow with Microsoft. Once the registry entries are in place, restart Outlook and try to add the account or create a new profile again. Microsoft 365 is a suite of collaboration tools that includes Exchange-hosted email and calendar service. Step 6: You can now send and receive emails on your Email Client. Step 5: Your email account has been configured successfully Click on Done to conclude the process. Get free Outlook email and calendar, plus Office Online apps like Word, Excel and PowerPoint. Learn about premium Outlook features that come with Microsoft 365. Outlook and may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. You can find them below or by viewing them in your settings. If you are an Office Insider with Microsoft 365 subscription, heres what is new to you: In an email message, choose Options, select Encrypt and pick Encrypt with S/MIME. If you're trying to add your account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. Step 4: Enter the password for your email account with us and click on Connect. A Microsoft 365 subscription offers an ad-free interface, custom domains, enhanced security options, the full desktop version of Office, and 1 TB of cloud storage. Under Certificates and Algorithms, click Choose and select the S/MIME certificate. To work around this issue if the web service provider or web hosting provider is unable to resolve it, take the following action:Ĭreate Outlook registry keys to exclude the Last Known Good settings, HTTPS root domain, and the SRV record as detailed below. Password: Password to the customers email address. For example, Outlook may receive a result such as Typically, the root domain lookup would fail in this case, and Outlook would perform an Autodiscover lookup against However, because Outlook receives a successful Autodiscover response from the root domain lookup, Outlook tries to authenticate against the advertised protocols such as POP and IMAP, and the operation fails.Ĭontact your web service provider or the web hosting provider of your domain website and make sure that the web server is not responding to Autodiscover requests. This issue occurs because the Autodiscover process that's used by Outlook receives an unexpected result from a third-party web server when it performs the root domain lookup. When adding an Outlook account for Microsoft 365 with a custom domain or an account with a personalized email address, you receive the following error: ![]()
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